An Expert Day for housing associations
A day with Floris for teams working on homes and neighbourhoods.
Housing associations work to provide affordable homes, maintain their properties and support liveable neighbourhoods. That work brings together resident questions, maintenance information and coordination with municipalities and partners. During an Expert Day, Floris brings his knowledge and experience to your location. Your team works with AI on tasks from its own housing association practice.
What is happening now
- Access to residents’ personal data. Residents increasingly ask which personal data a housing association holds and shares. How do you handle such a request carefully, and what information belongs in a draft response?
- AI in resident services and property work. At its April 2026 Housing Association Day, Aedes put AI applications for residents, staff and property management on the programme. Which tasks are suitable for support, and where does human review remain essential?
- Changing work and staffing pressure. FLOW’s housing association labour market study describes how technology is changing roles and how employers struggle to find suitable people for some positions. Where could AI support recurring administrative work without taking over professional judgement?
One relevant example is Contract Register, which highlights renewal dates and keeps contract information in one register. That is relevant when teams need an overview of supplier and service agreements. In From Zero to AI Agents That Do The Work, Floris writes about agents handling recurring work with review of the output.
On an Expert Day, Floris works with your team on its own work and questions. The day follows the housing association’s practice.