All episodes
The book The Autonomous AI Company as a video series: each episode tells and explains a part of the book, with diagrams.
Below are the episodes you can watch now.
A new episode every day.
Episodes
Episode 001 · The moment after the first agent
15:19
When multiple AI agents work together, they create coordination challenges: duplicate work, outdated information, and conflicting decisions. This episode explains why organizational structure, not smarter agents, solves these problems at scale and introduces the concept of role-based contracts for autonomous systems.
Episode 002 · Sawasara's first working day
15:34
Discover how to organize multiple AI agents using role-based governance and clear operational boundaries. This episode explains how adding structure with defined roles, limits, and controls allows teams to scale from ten agents to a thousand without losing accountability. A Thai massage salon illustrates these agent-based operations in practice.
Episode 003 · The founder is unreachable
16:47
This episode explores how organizations establish decision authority between agents and humans. Using a salon supplier decision as an example, it shows how decision records, authority registers, and clear role responsibility prevent actions based on judgment that cannot be traced.
Episode 004 · Recipes, a stop and two sources
14:03
Learn how to organize and govern AI agents through three structured procedures. This chapter covers creating an organization contract on a single page that documents all decisions already made and those still pending, formally registering open decisions awaiting approval, and daily checks to verify the contract matches actual practice. These recipes keep decision-making transparent and accountability clear.
Episode 005 · Method needs principles
15:11
Chapter two examines the principles that drive organizational effectiveness beyond method alone. The episode connects Covey's seven habits to organizational agents, showing how systems like work queues and assignment cards prioritize long-term trust over short-term wins. Viewers discover why character matters more than technique in sustaining organizational performance.
Episode 006 · Seven working rules for every agent
14:08
This episode introduces seven work rules that govern agent roles in organizations, using a salon booking campaign to demonstrate their application. The rules guide decision-making through authority, prioritization, and collaboration among roles. It explores six cases where rules might conflict and how organizations maintain them without constant management intervention.
Episode 007 · Working Rules at Every Scale
13:49
This episode explains how organizations scale management systems using seven core work rules to govern agent decisions. The viewer learns how human leaders create rules, decide on exceptions, and monitor compliance through weekly reviews. Four testing recipes help organizations verify that management rules work effectively in practice.
Episode 008 · From Stop Rules to the Goal Tree
15:00
Learn how organizations scale by using goal trees with clear ownership and performance measures. This chapter reveals how gaps between departments can hide critical safety signals through a salon case study. Seven work rules help prevent blind spots in governance.
Episode 009 · Seven areas, one shared goal
14:39
Examines how seven organizational areas assign ownership and handle decisions when work spans multiple domains. Learn from seven cases how boundaries are managed, how to design effective role assignments with clear measures and limits, and why organizations fail when each area optimizes only its own metric.
Episode 010 · No Single Score, Three Growth Gates
15:04
This episode explains why dashboards use separate performance measures instead of a single composite score, then walks through seven common ways measurements can fail—and how to prevent each one. It covers proper measurement design and the legitimate routes for revising goals in an organisation.
Episode 011 · How the Goal Tree Itself Fails
14:36
This chapter shows how measurement records with clear definitions prevent organizations from obscuring trend changes. It identifies seven common goal tree failures and their practical solutions, and demonstrates how the accountability system scales across organizations of different sizes while maintaining transparency and control.
Episode 012 · Before the Second Salon Opens
14:47
This episode introduces a six-layer operational model that shows how organizations reliably execute work. Using a salon booking scenario, it demonstrates how events flow through classification and decision systems, from entry to confirmation. Viewers learn how multiple conditions must align before operations can proceed.
Episode 013 · One Booking, Six Roles
13:50
Explores how organizations operate like machines through coordinated roles and processes. Each role receives only the context needed for its task, with independent checks ensuring accuracy. Covers control mechanisms, record-keeping, and how healthy organizations pause work when issues arise rather than fail silently.
Episode 014 · When a Therapist Drops Out
14:34
Chapter four demonstrates how to structure an organization around role separation and controlled information flow. Using a detailed staff scheduling scenario, viewers learn to design processes with proper approval checks, waiting states with reminders, and conflict resolution methods that prevent errors and unnecessary data sharing across roles.
Episode 015 · Where the Human Still Decides
14:11
This episode shows how to design systems that automate routine operations while keeping humans in control. You'll learn how decision classes determine what runs automatically versus what requires human judgment, and how this scales from one location to hundreds. The episode identifies common mistakes and provides recipes for turning business processes into executable systems.
Episode 016 · Task, decision or method
14:24
Viewers learn how to measure processes across six layers and structure work through role-specific cards that define permissions, deadlines, and evidence types. The episode then addresses which operational decisions agents can make autonomously versus those requiring human authority. A practical case study demonstrates how to identify when standard adjustments actually constitute organizational changes requiring formal gates.
Episode 017 · Four kinds of decisions
14:15
This chapter explores how agents navigate decision-making limitations without deciding alone. Seven cases examine conflicts between rules and practical situations, from product identification changes to shared budgets and expired limits. The episode defines four decision types—execution, selection, delegation, and design changes—establishing which can be automated and which require human approval.
Episode 018 · Deciding Not to Open
14:30
Explores how organizations balance agent autonomy with human oversight through delegation matrices. Using salon operations as an example, the chapter examines what decisions agents can prepare versus what requires human approval. It emphasizes that mature organizations are defined by what they refuse, and how agents earn higher autonomy through demonstrated performance.
Episode 019 · The core no agent can change
13:45
Chapter five examines how agents make decisions within organizational governance systems. The episode explores common failures that render decision gates ineffective, alongside their countermeasures. It explains proper change management procedures, distinguishing between trial settings and emergency exceptions, and describes governance layers that protect core organizational identity and decision-making processes.
Episode 020 · Scaling the Change Gate
14:28
Learn the three essential habits that enable agents to operate effectively within organizational boundaries. Discover how delegation structures evolve as organizations scale, while maintaining consistent principles and decision-making methods. Explore the common failure modes and practical recipes for setting and updating authority limits.
Episode 021 · Moving the Human to the Edge
14:14
This episode covers the rules that govern automated agents and how to position human decision-makers at the edge of operations. It explains emergency change procedures, when agents must escalate decisions, and demonstrates through an example why humans at the edge can make better strategic decisions than humans at the center.
Episode 022 · Proof to Step Up, Triggers to Step Back
14:16
This episode explains how organizations transition processes toward greater autonomy in discrete stages, with specific proof requirements and built-in safeguards for stepping back. Viewers learn how trial periods, planted errors, and independent checks determine when a process is ready for the next level of automation.
Episode 023 · When the Human Doesn't Respond
14:18
This section explores how organizations design dashboards to support critical human decision-making at the edge of operations. Discover five ways dashboards mislead decision-makers, learn to distinguish safety signals from operational metrics, and establish escalation procedures with predetermined safe outcomes for urgent decisions that remain unanswered.
Episode 024 · Measuring the Human's Attention
14:20
This episode explores how organizations maintain human oversight in automated systems. It shows how to measure attention workload, design emergency brakes for critical decisions, and scale human governance as companies grow from ten to thousands of roles. The presenter argues that effective automation requires clear boundaries—machines handle measurement and execution while humans judge values and accept risk.
Episode 025 · The Whole Company On One Page
14:40
This episode ends the escalation chapter and begins organizational design. Viewers learn how autonomous systems escalate decisions safely, through escalation procedures, signal monitoring, and controlled trials. The next chapter shows how to express an entire organization on one page, making its purpose and limits clear to every agent.
Episode 026 · One page, eight growth engines
14:44
Learn how a wellness salon company scales from one location to a global network through a detailed organization contract. The episode explains the growth stages, how agents manage operations within fixed rules, and the gates that must open at each step. Success depends on maintaining quality, safety and profitability while proving the model can transfer to new locations.
Episode 027 · Result, Limit and Proof
14:54
Part 3 of Chapter 7 shows how to design business domains so agents can make decisions reliably. See how result, boundary and proof work together, and what happens when the contract stays silent or domains conflict.